Your assessment outcome letter has a number on it. Here's what that number means in dollars — and in care.
The classification, from 1 to 8, comes from the assessment. It sets the quarterly budget for ongoing services under the Support at Home program.
This page explains what the number means in dollars and in hours of help — and what to do if it doesn't feel right.
For the full picture of how Home Care Packages became Support at Home — and what changed — see our home care package guide.
THE SHORT VERSION
Classifications 1–8 range from $2,758/quarter to $20,074/quarter (from 1 October 2026).
The money covers three types of services: Clinical Supports (no contribution), Independence (contribution applies), and Everyday Living (higher contribution).
If the classification doesn't match the person's needs, you can ask for a review in writing within 28 days of receiving the Notice of Decision.
What does your classification mean?
Select your classification number from your assessment outcome letter
All Support at Home classification budgets — 2026–27
From 1 October 2026. Indexed in July each year.
Source: Support at Home program, Department of Health, Disability and Ageing. Hours: the budget after the 10% for care management, spread over 13 weeks, at the national median weekday prices for personal care ($115 an hour) and cleaning ($110), November to December 2025. Verify at My Aged Care.
What can your budget actually pay for?
All Support at Home services fall into three categories. Your co-contribution depends on which category the service falls into — not how much funding you have.
Clinical Supports
No contribution⚠️ From 1 October 2026, personal care also sits in this category for contribution purposes. It is still paid from your Support at Home budget.
Independence
Contribution applies⚠️ From 1 October 2026, approved personal care attracts no contribution if funding is available, but it is still paid from your budget.
Everyday Living
Higher contribution appliesWhat should you do if your classification feels wrong?
For ongoing help at home, the Integrated Assessment Tool (IAT) works out the classification from the answers recorded at the assessment, and the assessor must accept that outcome. On 6 October 2026 the Department published how the IAT's scores combine into a classification. If the result doesn't match the person's needs, you can ask for a review in writing within 28 days of receiving the Notice of Decision.
Activate your funding now — don't wait for a review. If needs change later, you can ask for a reassessment. The two aren't connected.
How the assessment tool (IAT) works →Common questions about Support at Home classifications
Choosing or changing a provider
Before you sign, know exactly what you are agreeing to.
Our free guide covers what to compare between providers and what to check in a service agreement before you sign. For independent help, OPAN (the Older Persons Advocacy Network) gives free, confidential advice on 1800 700 600.
Read the free provider guide →New to these terms? See the full glossary →
Last updated: 25 September 2026. Classification budgets from 1 October 2026. Verify current rates at myagedcare.gov.au.